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Facility Operations Coordinator
Location: Nairobi, Kenya
About the role:
The Facility Operations Coordinator at Sun King will be in charge for efficiently managing a centralized facility, ensuring operational excellence, compliance with lease agreements, and maintaining a safe and secure working environment. This role requires a proactive person with expertise in business administration, data analytics, risk management, site operations, and store management.
What you would be expected to do:
Facility Operations & Vendor Management
- Oversee day-to-day operations of the facility, ensuring all services (utilities, security, maintenance) function optimally.
- Coordinate with service providers for the maintenance of utilities (electricity, water, internet) and infrastructure (HVAC, Racks, mechanical systems, etc.).
- Monitor and manage third-party vendors, ensuring they meet Service Level Agreements (SLAs).
- Conduct periodic facility inspections and ensure prompt corrective actions.
- Act as the main point of contact for resolving day-to-day facility-related issues.
Compliance, Lease Administration & Risk Management
- Ensure compliance with lease terms, including rent, service charge payments, maintenance, and repair obligations.
- Serve as the primary liaison with the landlord(s) and regulatory authorities on lease-related matters.
- Track and manage timelines for fit-outs, modifications, service, and inspections.
- Implement risk mitigation strategies related to safety, security, lease compliance, and asset protection in collaboration with respective teams, including E.H.S., Legal, Finance, and Operations.
- Conduct routine safety assessments and ensure compliance with fire, workplace health, and emergency regulations.
- Oversee insurance policies for the facility, stock, and equipment, ensuring full coverage at all times.
Supplies & Asset Management
- Oversee the management of facility-related supplies, ensuring the availability of critical supplies.
- Implement tracking mechanisms for facility assets, including furniture, equipment, and tools.
- Conduct periodic audits to reconcile store supplies records and ensure proper usage.
Cost Optimization & Reporting
- Manage the facility operations budget, ensuring cost efficiency and identifying cost-saving opportunities without compromising service quality.
- Develop and maintain accurate records of facility expenses, including rent, service charges, and utilities.
- Provide monthly reports on facility performance, cost analysis, and operational efficiency.
Sustainability & Workplace Improvement
- Promote eco-friendly facility management practices such as energy conservation and waste management.
- Drive initiatives that improve workplace safety, cleanliness, and overall employee experience.
You would be a strong candidate if you:
- Hold a bachelor’s degree in Business Administration, Facility Management, or a related field.
- Have 3-5 years of experience in facility management, operations, or a similar role.
- Are proficient in Microsoft Office Suite and facility management software.
- Have knowledge of local building codes, safety regulations, and lease compliance.
- Possess certification in Facility Management (CFM) or Risk Management (added advantage.)
What Sun King Offers (in addition to compensation and statutory benefits):
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
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A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, colour, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.